1 reviews | Active since Apr 2015
disgusted pethetic
<p>2016 Oct till Nov I have not been getting my monthly statement for my medical aid. Buy the end of December 2016 I get an email from Dr sanjwa \ Southgate about Access fees. For a good six month Oct till! March have not being getting statement from Discovery (I have been going to the Dr thinking I have funds for the Dr to check up on me yet all this time I didn't) I owed the Dr wen a call was made from the Dr to discovery to explain why I owed money I was not allowed to take to the lady assisting the Dr (Thabang) he was transferred to someone so I can querying why I was charged nd didn'tget my statement's. 15 min waiting I called Discovery10min later I got through to Sibusiso dingishwa ref ********** 932. I proved to him that I did not get my statement and I wanted screenshots that showed statement were sent in October-march todate. He said h cannot sent that I need to come to the office to see it my self. With what pertol? Now he Forwarded the emails I SAID I want screenshotsto show the statement was sent last year nd that if I had received it I would not have gone to the Dr with insufficient funds...Now I haveto pay for your incompetence.... Some one is to be blamed. ********** 443</p> <p> </p> <p> </p>
Dear monono
Thank you for your comment. We’re investigating your query and we’ll contact you shortly.
Regards
Discovery Health Servicing Team
Dear monono
Thank you for your comment. We’re investigating your query and we’ll contact you shortly.
Regards
Discovery Health Servicing Team
Dear monono
We have been in touch with you to answer your comments. We can confirm that we have sent you feedback by email.
Regards
Discovery Health Servicing Team
Dear monono
We have been in touch with you to answer your comments. We can confirm that we have sent you feedback by email.
Regards
Discovery Health Servicing Team
