DISGUSTED CUSTOMER!
<p>I had went to test my eyes on the 8th October 2016, to which I was told I needed contact lenses. The claim was then put through on the 10th October 2016. According to my benefits, I have a limit for contact lenses that is due to me! However I have spoken to a number of people, to which nobody could give me a proper logical explanation! I cannot believe how *********** Discovery is! To think a person pays so much only to get **** service in return! Nobody takes into consideration that I now suffer from major headaches because I do not have my contact lenses! I have now spoken to a supervisor of some sort, who said they will have this logged as they cannot see what the problem is. Who knows how long that might take, I should get used to this ****py service! And I'll probably be lucky if I get my glasses in 2018!</p>
Dear tanya-chetty
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear tanya-chetty
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Good day,
Awhile after posting this review, I spoke to a Fiona Peters. She was the most helpful, and she acted swiftly! She had kept myself and my optometrist in the loop, and less than 24 hours later and everything was sorted! Thank you Fiona Peters!
Good day,
Awhile after posting this review, I spoke to a Fiona Peters. She was the most helpful, and she acted swiftly! She had kept myself and my optometrist in the loop, and less than 24 hours later and everything was sorted! Thank you Fiona Peters!
Dear tanya-chetty
I am delighted to hear about your interaction with Fiona and am very happy to hear that the service she gave you exceeded your expectations!
We are really proud her and I have sent your compliment to both Fiona and her manager.
Thank you again for taking the time to recognise one of our people!
Regards
Discovery Health Servicing Team
Dear tanya-chetty
I am delighted to hear about your interaction with Fiona and am very happy to hear that the service she gave you exceeded your expectations!
We are really proud her and I have sent your compliment to both Fiona and her manager.
Thank you again for taking the time to recognise one of our people!
Regards
Discovery Health Servicing Team
