Disgusted

Myself and my husband has been working endlessly to try and get to the next status level. We kept our eye on the amount of point we would need to get to the next level. This was our fitness motivation and also an achievement for us. Obviously with a next status level we have better benefits. By about last Thursday, the app shows that we need 350 points to get to Silver. I figure, I will do a super workout on Friday (for 300 points), then I can do 10 000 steps on Saturday to get us over (this excludes my husbands points). The entire weekend I am checking to see "Status - Silver" but nothing. So I think, ok maybe they don't update over the weekend? Come Monday, same thing. So I log a query. Only to get told "Sorry, but you need another 35 650 point to get to Silver. I am like :( WTH! I am furious. Now I am asked, "don't you have a screenshot of what the app showed last week". Like really? Who the hell takes screenshots just for the hell of it? I am highly disappointed.