CJ
Cheryl J
1 reviews | Active since Sept 2024
12 Feb 2026, 21:35
Disgusted by the service and negligence of Discovery health
Utterly disgusted by the service received today for admissions at Life Flora hospital
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Replies (2)0
Replies (2)CJ
The ER completely ignored the letter from my GP who referred me for admission with ICD I20.9 — a serious condition that should never be taken lightly. Yet Discovery and the hospital treated it as if it was nothing.
What are we paying thousands of rands for every month on a high package if Discovery only steps in when it’s too late? It feels like they’d rather let you have a full-blown stroke before taking action.
Tonight, I’m lying in bed still in pain — burning sides from a pinched nerve, blood pressure not under control — and instead of proper care, they send me for a chest X-ray. For what? Pure incompetence from both the ER and Discovery’s so-called “medical advisors.”
Discovery Health, you are failing your patients. You care more about profits than people. You are supposed to save lives, not watch them deteriorate while hiding behind policies and procedures.
To everyone reading this — think twice before trusting Discovery Health with your wellbeing.
The way you treat people will always come back to you. 💔
Cheryl J's updateReviewer Update
12 Feb 2026, 21:38I am absolutely disgusted and heartbroken by the service I received from Discovery Health today.
The ER completely ignored the letter from my GP who referred me for admission with ICD I20.9 — a serious condition that should never be taken lightly. Yet Discovery and the hospital treated it as if it was nothing.
What are we paying thousands of rands for every month on a high package if Discovery only steps in when it’s too late? It feels like they’d rather let you have a full-blown stroke before taking action.
Tonight, I’m lying in bed still in pain — burning sides from a pinched nerve, blood pressure not under control — and instead of proper care, they send me for a chest X-ray. For what? Pure incompetence from both the ER and Discovery’s so-called “medical advisors.”
Discovery Health, you are failing your patients. You care more about profits than people. You are supposed to save lives, not watch them deteriorate while hiding behind policies and procedures.
To everyone reading this — think twice before trusting Discovery Health with your wellbeing.
The way you treat people will always come back to you. 💔
CJ
Cheryl J's update12 Feb 2026, 21:38
Reviewer Update
I am absolutely disgusted and heartbroken by the service I received from Discovery Health today.
The ER completely ignored the letter from my GP who referred me for admission with ICD I20.9 — a serious condition that should never be taken lightly. Yet Discovery and the hospital treated it as if it was nothing.
What are we paying thousands of rands for every month on a high package if Discovery only steps in when it’s too late? It feels like they’d rather let you have a full-blown stroke before taking action.
Tonight, I’m lying in bed still in pain — burning sides from a pinched nerve, blood pressure not under control — and instead of proper care, they send me for a chest X-ray. For what? Pure incompetence from both the ER and Discovery’s so-called “medical advisors.”
Discovery Health, you are failing your patients. You care more about profits than people. You are supposed to save lives, not watch them deteriorate while hiding behind policies and procedures.
To everyone reading this — think twice before trusting Discovery Health with your wellbeing.
The way you treat people will always come back to you. 💔
Discovery Health's replyOfficial
13 Feb 2026, 07:18Dear Cheryl J
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply13 Feb 2026, 07:18
Official
Dear Cheryl J
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
