ZK
Zenobia K

1 reviews | Active since Oct 2014

16 May 2022, 18:11

Disgusted at Discovery

I am so regretting changing to this USELESS medical aid and to think I could choose between Bonitas and Best Med and decided UNFORTUNATELY to choose Discovery. THE BIGGEST MISTAKE EVER I am told to pay my own claims since I never activated my maternity benefits in time. What **************** is that. Where am I suppose to get over R3500 to pay Gynie fees when im paying over R3900 per month for this service. I refuse to pay for this out of my pocket .Discovery must resubmit this claim and pay the Gynie as I will not pay a cent. This is what I am paying for so you should pay my bills !!!! and I still have to use it for the rest of the year ...PAY MY CLAIMS

0
Replies (3)
Discovery Health
Discovery Health's reply17 May 2022, 07:53
Official
Dear Zenobia K

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply17 May 2022, 10:29
Official
Dear Zenobia K

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

ZK
Zenobia K's update23 May 2022, 09:05
Reviewer Update
I am still awaiting clear and detailed feedback with regards to my query. I am now receiving statements that my Gynie has not been paid , please rectify it for me immediately.