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jenifaer A

1 reviews | Active since Mar 2016

08 Mar 2022, 17:10

Disgusted !

Discovery health is pathetic for a health service provider ! If anything, your incompetence makes one sick ! In an emergency situation, what would ones priority be - call discovery for authorization, or rush your non responsive mother to the emergency room ??? I cannot fathom your principles. If you cannot understand nor respect basic humanity, then you are useless as a health service provider!! Will be moving away from your ********* service within this week! And will certainly be spreading the word as to how unreliable you are in desperate times

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Replies (2)
Discovery Health
Discovery Health's reply09 Mar 2022, 06:42
Official
Dear Jenifaer A We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply09 Mar 2022, 13:25
Official
Dear Jenifaer A We have been in touch with you to answer your comments. Regards Discovery Health Servicing Team