DB
Desne B

1 reviews | Active since Mar 2009

15 Nov 2021, 12:46

DISGUSTED

I am 14 weeks pregnant, and so frustrated with Discovery Health. Besides not having a variety of good gynecologists, for me to use from there lists that would cover my visits. I was forced to use a Dr that charges above medical aid rates as the list of of Drs that I could use was unsatisfactory. I went for my first 13 week scan at sonographer, only to be told discovery does not cover dopler scans! Due to my age I needed the non evasive prenatal scan done and called discovery numerous times to ask if this is covered , and they said yes, I got an approval reference number and I called to ask if this is all I needed and Discovery yet again said yes. Now when going into my app, is see the R6500 claimed for test is not paid!!!! THIS IS MOST FRUSTRATING

0
Replies (2)
Discovery Health
Discovery Health's reply15 Nov 2021, 13:14
Official
Dear Desne B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.    

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply16 Nov 2021, 09:35
Official
Dear Desne B

We have been in touch with you to answer your comments.

Regards Discovery Health Servicing Team