Disgusted

<p>When I changed my company of employ and requested that my medical aid be moved to a private capacity, the agent I dealt with sent through blank paperwork and the call centre did not verify my details, considering the blank forms valid. Due to the fallacy on the part of both discovery and the agent, we were without medical aid for 2 months and was required to pay double my normal premium.</p> <p> </p> <p>When dealing with the agent, he always claimed he would call back and ensure that my issues would be resolved. However, I always had to call back to ensure that my medical aid would be reinstated. </p> <p> </p> <p> </p>