sH
sandra H
1 reviews | Active since Mar 2019
07 Jun 2019, 08:33
DISGUSTED
earlier in May I submitted a complaint on Health. On the same day Dayne Meyer contacted me the same day. I emailed him on 23 May with details of the complaint and have heard nothing thus perpetuating my experience that DIscovery just ignores queries and has no meaningful tracking tools. I followed up by email to find he went on leave on 27 May and only returns 10 June. So Dayne is definitely part of the problem and Discovery seems to think it is OK for people to go on leave with OS queries and not hand them over. DISGUSTED
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Replies (2)Discovery Health's replyOfficial
07 Jun 2019, 10:30Dear ***
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply07 Jun 2019, 10:30
Official
Dear ***
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
11 Jun 2019, 14:35Dear ***
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply11 Jun 2019, 14:35
Official
Dear ***
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
