DS
Dhanz S
1 reviews | Active since Dec 2016
04 May 2021, 10:59
Disgusted
The most frustrating institution to deal with, its individuals that are ******** and are unable to comprehend with our continuous issues. It is from month to month i am being billed for Vitality which I have never opted for! I was refunded but im being debited the following month! Since January i had to spoken to Sibusiswe, Vuyani, Zikhone, Zenade, Princess , Kim and Dylan and still experiencing the same issue.
Helpful (0)
Replies (4)0
Replies (4)
Discovery Health's replyOfficial
04 May 2021, 12:29Dear Dhanesheri P We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Regards
Discovery Health Servicing Team
Discovery Health's reply04 May 2021, 12:29
Official
Dear Dhanesheri P We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
06 May 2021, 10:55Dear Dhanesheri P We’ve contacted you to discuss your query.
Regards
Discovery Health Servicing Team
Regards
Discovery Health Servicing Team
Discovery Health's reply06 May 2021, 10:55
Official
Dear Dhanesheri P We’ve contacted you to discuss your query.
Regards
Discovery Health Servicing Team
Regards
Discovery Health Servicing Team
DS
Dhanz S's updateReviewer Update
17 May 2021, 13:21I have been informed that this will not occur again and i would be refunded accordingly. Its now over a week and still no refund. Why do we have to be constantly reminding of what needs to be done. This costs us money and how will i be compensated for all the costs of calling and waiting endless to he assisted month in and month out!!! It just never gets better!!!
DS
Dhanz S's update17 May 2021, 13:21
Reviewer Update
I have been informed that this will not occur again and i would be refunded accordingly. Its now over a week and still no refund. Why do we have to be constantly reminding of what needs to be done. This costs us money and how will i be compensated for all the costs of calling and waiting endless to he assisted month in and month out!!! It just never gets better!!!
Discovery Health's replyOfficial
20 Jul 2021, 13:13Dear Dhanesheri P We’ve already resolved your query. Regards Discovery Health Servicing Team
Discovery Health's reply20 Jul 2021, 13:13
Official
Dear Dhanesheri P We’ve already resolved your query. Regards Discovery Health Servicing Team