MJ
Max J

1 reviews | Active since Mar 2015

11 Jun 2019, 16:14

DISGRACEFUL SERVICE FROM A BIG COMPANY

Tried so many times to get a quote to take u insurance and the agents are so rude and cuts the calls!!! this is a easy sale yet your agents are so lazy to even try, my calls were less than a minute and all i asked was first for a callback in 9 minutes, which i never got back and the second and third time i asked if they could speak a bit louder cause the centre was loud and they cut the call on me and never phoned back.

0
Replies (2)
Discovery Health
Discovery Health's reply12 Jun 2019, 09:41
Official
Dear  teddybear777 

Thanks for reaching out. We’re investigating the issue and we’ll contact you shortly.

Regards
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply13 Jun 2019, 15:03
Official
Dear  teddybear777 

We have sent you feedback via email. Please check your inbox. 

Regards
Discovery Health Servicing Team