NS
Netanel S
1 reviews | Active since Apr 2015
01 Apr 2015, 14:25
Disgraceful Service - 5 weeks for a claim!
Disgraceful Service by SA's \Leading Medical Insurer"<br> 5 weeks of countless emails & calls to Discovery for a claim to be settled<br> Escalated 1 week ago to Ryan Noach (Deputy CEO) and still no clarity other than sorry and apologies...<br> """
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Discovery Health's replyOfficial
07 Apr 2015, 18:29Hello HelloNet,
Thank you for your comment.
We're truly sorry for the delay experienced and have addressed this internally. We've confirmed that the claims have been reprocessed accordingly and we've provided you with the details via email.
Please feel free to contact me directly should you have any further concerns.
Kind regards
Rishana
Thank you for your comment.
We're truly sorry for the delay experienced and have addressed this internally. We've confirmed that the claims have been reprocessed accordingly and we've provided you with the details via email.
Please feel free to contact me directly should you have any further concerns.
Kind regards
Rishana
Discovery Health's reply07 Apr 2015, 18:29
Official
Hello HelloNet,
Thank you for your comment.
We're truly sorry for the delay experienced and have addressed this internally. We've confirmed that the claims have been reprocessed accordingly and we've provided you with the details via email.
Please feel free to contact me directly should you have any further concerns.
Kind regards
Rishana
Thank you for your comment.
We're truly sorry for the delay experienced and have addressed this internally. We've confirmed that the claims have been reprocessed accordingly and we've provided you with the details via email.
Please feel free to contact me directly should you have any further concerns.
Kind regards
Rishana