Disgraceful service

<p>I have 2 chronic medications. The Discovery MedXpress system sms`s me every 3 weeks or so,to tell me that my new prescriptions are due. I cannot get them any sooner,as their system will block it.</p> <p>Now they tell me that I have had 14 presriptions in 12 months,so they will not supply me until August !!</p> <p>As it is quite possible to have 2 prescriptions within a 31 day month,the problem is with their system ,not with me....</p> <p>So,as a pensioner and client of more than 4 years,I must buy my own medication for 2 months,due to their system fault !</p> <p>They are not prepared to accept my side of this. Is this how to treat loyal clients ?</p> <p>Discovery are not the company that I signed with in 2012----nowadays it is all about how they can save themselves money by denying benefits wherever possible...</p>