ST
Sydwell T

1 reviews | Active since May 2014

23 Nov 2015, 11:56

Disgraceful Discovery Interested in Bottom Line

October 13 I went to Olivedale Hospital because I had sustained a head injury which resulted in a deep gash. Because I live far and I was panicking because there was so much blood coming out my head I rushed to Olivedale because it's the closest hospital with an ER/Casualty. The disgraceful issue I'm experiencing is that they(Discovery Health) refuses to pay for the expense that occurred. It's absolutely disgusting! They should be ashamed of themselves! The gash I sustained resulted in three staples for heaven's sake. I have even checked their KeyCare Series Guide for 2015 and on page 20 it states \YOU MUST GO TO ONE OF THESE HOSPITALS FOR PLANNED HOSPITAL ADMISSIONS.IF YOU DO NOT USE ONE OF THESE HOSPITALS FOR A PLANNED ADMISSION

0
Replies (1)
Discovery Health
Discovery Health's reply25 Nov 2015, 14:47
Official
Hello outSyd,

Thank you for your comment.

We are currently investigating and will be in contact to assist.

Regards
Discovery Health Servicing Team