HS
Heinrich S

1 reviews | Active since Mar 2021

19 Jun 2023, 20:46

Disgrace

What a disgrace, you guys phone my husband 5min before he goes to theatre saying you don’t cove the specialist performing the surgery, after breaking his ankle, what on earth, was he just supposed to walk out and find somebody else, the you guys have the audacity the schedule a meeting with one of your financial advisors, if that is the service you give after spending so much on medical aid each month, why in the hell would i invest money through discovery, ****** pathetic

0
Replies (2)
Discovery Health
Discovery Health's reply20 Jun 2023, 07:16
Official
Dear Heinrich S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply20 Jun 2023, 08:07
Official
Dear Heinrich S

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team