PP
Prishen.Devnarain Prishen.Devnarain

1 reviews | Active since Feb 2016

14 Jan 2025, 22:51

Discovery...the company that places value on color rather than morals

I work in local Government and I have seen many staff members switch from discovery to a certain medical aid scheme and get paid their medical savings funds without no complications. However, here I am Still waiting on them to pay me. I don't want to make this a race issue but damn guys you forcing my hand here. There has Been no claim since June or July last year against you. Like seriously now, change your ways discovery. I have been a loyal customer too you guys for over 10 years but when it comes to you guys actually returning funds, damn you give people a hard time. I just want the treatment other local government workers have received

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Replies (4)
Discovery Health
Discovery Health's reply15 Jan 2025, 06:32
Official
Dear Prishen P

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply15 Jan 2025, 16:31
Official
Dear Prishen P

We have been in touch with you to answer your comments.

Regards 
Discovery Health Servicing Team
PP
Prishen.Devnarain Prishen.Devnarain's update20 Jan 2025, 14:30
Reviewer Update
Hi, it's been 2 to 3 business days and I still haven't heard anything from you guys. Please could someone call me and advise what's going on. I stated that I need this resolved urgently.please assist.
Discovery Health
Discovery Health's reply23 Jan 2025, 14:30
Official
Dear Prishen P

You have been in touch with us and we have answered your comments.

Regards 
Discovery Health Servicing Team