VS
Vuyelwa S
1 reviews | Active since Jun 2019
08 Aug 2024, 17:27
Discovery's unfair and prejudicial decision to decline Medical Aid claim
My brother, Phumlani Sishuba who is a member of Discovery Health has been diagnosed with Kidney failure, and Discovery has refused to pay for his hospitalization and dialysis, citing non-disclosure. The kidney failure diagnosis was made after he joined the medical aid so he wouldn't have been able to disclose this as he had not been diagnosed with kidney failure when he joined the medical aid
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Replies (2)Discovery Health's replyOfficial
12 Aug 2024, 07:33Dear Vuyelwa S
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply12 Aug 2024, 07:33
Official
Dear Vuyelwa S
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
12 Aug 2024, 15:06Dear Vuyelwa S
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply12 Aug 2024, 15:06
Official
Dear Vuyelwa S
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
