DL
DAVID L

1 reviews | Active since Apr 2012

06 Mar 2025, 10:08

DISCOVERY'S SERVICE GETTING WORSE BY THE DAY

Member ***

I've been a Discovery member for many years, use several of there other products and pay over R4000.00 a month on my medical premium and yet cannot the chronic department does not have the common courtesy to treat me like a human being and respond to an email, PATHETIC !!! If I don’t receive a response in writing to my queries within 24 hours, I will put my complaint on social media .

David Leibowitz

0
Replies (4)
Discovery Health
Discovery Health's reply06 Mar 2025, 10:24
Official
Dear David L 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
DL
DAVID L's update06 Mar 2025, 10:28
Reviewer Update
Do not phone, IN WRITING PLEASE !!!
Discovery Health
Discovery Health's reply06 Mar 2025, 12:54
Official
Dear David 

We are busy investigating your query and will provide feedback as requested.

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply10 Mar 2025, 11:17
Official
Dear David 

We have been in touch with you to answer your comments.

Regards 
Discovery Health Servicing Team