Discovery’s MedExpress is an uncaring disaster

My husband ordered from Discovery’s MedExpress service on 8 January 2024. These are critical psychological medications and there have been no delivery by MedExpress with all sorts of reason for delays. He is not able to phone MedExpress directly and all he is able is to log enquiries online. He has logged 5 of them. He has now run out of his medication supply and could go into dangerous withdrawal and hospitalisation. He has phoned Discovery multiple times and they have not escalated or resolved it promptly. It is absolutely disgusting service.