CvdM
Christo van der Merwe

1 reviews | Active since Jan 2020

12 Jun 2025, 11:06

Discovery's Health App is useless.

Discovery claims they have this Personal Health Pathways. You have to complete certain actions and then you are rewarded for each. I activated mine and completed they actions, but then they just are not recorded or acknowledged. I emailed them, they did call back and they told me my wife's "account" must also be activated for my rewards to show! Nowhere am I told that or even how to register my wife on the Wealth App. I watched all their videos and/or help buttons. I called them twice today, and each time I was just cut off - once even before talking to an agent and once after I talked to one. I can help to conclude that Discovery does not really want you to get going or the people who prepared their website are absolutely ***********.

0
Replies (2)
Discovery Health
Discovery Health's reply12 Jun 2025, 12:50
Official
Dear Christo van der Merwe

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply13 Jun 2025, 17:14
Official
Dear Christo van der Merwe

Please check your emails for final feedback from us.

Regards Discovery Health Servicing Team