RL
Ruan L
1 reviews | Active since May 2014
01 Feb 2019, 10:07
Discovery....pathetic
We recently had a baby and are on the maternity benefit which states that my partner is covered for a lactation and nutrition specialist visit, upon contacting Discovery I am told that they do not know which specialists they have a contract with. I have been sent a list of about 45 paediatricians that Discovery say "They may or may not have" a contract with and I need to phone each one to find out...... Discovery can easily calculate the amount owed when they suddenly receive a claim and check on their system if the specialist is covered but when a client wants to find out if a specialist is covered to avoid hassle and co-payments there is no information available???
Helpful (0)
Replies (1)0
Replies (1)Discovery Health's replyOfficial
01 Feb 2019, 10:20 Dear Beamo
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards
Discovery Health Servicing Team
Discovery Health's reply01 Feb 2019, 10:20
Official
Dear Beamo
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards
Discovery Health Servicing Team
