AB
Anne B

1 reviews | Active since Jun 2010

04 Jun 2019, 16:20

Discovery,no no.

Me and my family has been with Discovery for years, we used to be on the 200% hospital plan during which I had a hysterectomy and they paid in full with no co-payment. About 2 years ago we Upgraded to Classic Priority for better day to day benefits and paying a lot more monthly. Yesterday I had to get authorization for hospital procedure only to hear from Discovery that the Dr and hospital will be paid in full but I will have to make a R7000 co-payment. This is so ridiculous, and just cant grasp it. We pay our asses off on medical aid to cover medical expenses, only to realise this mess.

0
Replies (2)
Discovery Health
Discovery Health's reply05 Jun 2019, 08:12
Official
Dear Anrose

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply06 Jun 2019, 12:13
Official
Dear Anrose

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team