AB
Ashton B
1 reviews | Active since Feb 2016
17 Oct 2024, 17:48
Discovery would rather let you die
I had a medical emergency, tried calling Discovery. No one who answered was helpful, they kept transferring me to some or other sales department. I contacted their Discovery 911, requested the option for trauma which according to their website is available at all hours. I was again unable to get hold of anyone. As I am typing this, I was transferred to Netcare911 who told me I have to wait until tomorrow to get hold of the Discovery Emergency Line. By tomorrow I would most likely already be dead. Their website is **********, their phone line prompts don't work, their customer service is non existent. I'm surprised Discovery still have members that are still alive
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
18 Oct 2024, 06:39Dear Ashton B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply18 Oct 2024, 06:39
Official
Dear Ashton B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
18 Oct 2024, 13:16Dear Ashton
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply18 Oct 2024, 13:16
Official
Dear Ashton
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
