Discovery, worst service ever

<p>I moved onto my own medical scheme starting on the 01/01/2017. From then, I have been unable to view my health information on the app or the discovery website. I called vitality on the 05/01/2017. I was told to email my phone information etc which I did. I was told that I will get feedback in two to three working days. I didn't. I called in and I was told to email my device information again. I was told to wait three working days for feedback. Surprisingly no one called. I called back and I was put through to discovery web. They said they will get back to me after the weekend. They didn't. I called again today. After being put through to every department, I am still unable to view my information. It's the third week of the year and I have gotten no where. Honestly the worst service I have ever experienced from vitality to web to health. Would never recommend you. Only gave one star because I couldn't selected zero stars. </p>