Discovery worst medical aid ever

I was on discovery before no move over to a new job had to re-apply for medical aid.<br> my goodness does this become rocket science.<br> <br> I have submitted my forms at my work almost a month and a half ago still no answer .<br> almost R2500.00 later because of no feed back my wife had to go to the gynaecologist.<br> as she had a miscarriage. Called customer service talk about lack of professionalism get transferred form pillar to post <br> <br> Eventually we get through an arrogant agent that tells me we have to resubmit the form again,as useless as a politician mind cannot tell us if medical is activated or not. What I cannot understand is if I was with discovery before why a month and a half later no reply.<br> <br> Mind you because of **** up I have to go to a government clinic with my wife and spend a whole day there.<br> Still no feedback if they had to ask me to rate the call -12 is what they would get .<br> <br> Discovery really your service leaves a lot to be desired.<br>