1 reviews | Active since Jul 2015
Discovery worst maternity plan
Keycarestart is by far the worst medical aid plan
I activated my maternity plan 3 Oct 24, I was told everything was activated.
In no communication was I ever made aware that my GP had to activate my specialists
After 10 calls via the app which sucks and keeps kicking me out
Nobody besides 2 amazing customer care guys named
Jared and Ntando
Really tried their best to help me.
Every female I spoke to either had an attitude, call cut and never called back or spoke to me like I was stupid
I am pregnant and I activated my plan
My GP has been trying for two days to activate my specialists and has been unsuccessful
He even called and was told everything was activated
Only for me to call back and find out it hasn't been
He then emails and I get told they will take two days to check it
I have spent over R5000 in gynaecologist visits because I activated maternity plan
All to find out that it is not and none of my money will be paid back to me
I am Soooo disgusted in the bad service and how I am being ****** and not being taken care of
How the app is such a waste of my time
All the time I wasted and NOBODY CAN HELP ME
NOBODY CAN ASSIST ME
CAN SOMEONE PLEASE HELP ME
THIS IS SOOOO STRESSFUL AND I AM PREGNANT
DO YOU PEOPLE EVEN CARE ABOUT THE STRESS YOU ARE PUTTING ON A PREGNANT WOMAN??????
can someone please just help me because I am swamped in medical bills which discovery claims all to be covered with my maternity plan
My GP has confirmed that I am pregnant
He has confirmed the need for the gynaecologist
Can I please just speak to someone who gives a **** about their client of over 5 years
I pay every month
I never missed a payment
And this is how I get treated!!!!!
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
