Discovery wont give me my money!!!!

i submitted claims last week wednesday with disc claims - it is 8 days later no money no phone call from disc claims - i have been calling all week and even got my claim escalated yesterday and according to Mindy/Lindy Bogenbull the client relations persons that nothing has been done to process my claim,. I stil have bills to pay - my son has been going to school without breakfast or lunch this whole week. what kind of a joke is discovery playing - my family is starving., i have bills i still need to pay. I did the mistake of trusting you to do your job on time. My query has exceeded turnaround. in my 16yrs of using your service this is by far the most disgusting experience. I am in my 3rd trimester and i have not had any decent food since Tuesday evening because i have been waiting for them to pay me my money. if ANYTHING HAPPENS TO MY UNBORN CHILD BECAUSE YOUR STAFF IS SLACKING OR RATHER THE BUSINESS DID NOT PREPARE FOR THE NEW YEARs' RUSH - THEN I I WLL SUE YOU TILL KINGDOM COME - i WANT MY MONEY now YOU HAVE HAD 8DAYS TO PROCESS MY CLAIM BUT NO ONE SEEMS TO KNOW WHY MY CLAIM HAS NOT BEEN PROCESSED. i want the truth .. why are you NOT doing your job. No wonder specialists never want to deal with discovery - it is clear you are making way too much money because this should not be happening in the first place.