DISCOVERY WON'T PAY

My husband was rushed to the Donald Gordon Medical Institute on Monday 15/6/2015, with pancreatitis and was critical. We were on the Classic Comprehensive plan, which states we don't have to go to one of their network hospitals. They won't pay everything as they claim the hospital is not one of their network hospitals. We had no choice as this was the only hospital that could've saved his life. It would seem between the hospital and Discovery certain procedures were done, without consulting me, as my husband was in a coma. The hospital's case manager also did not do his/her job in asking for authorization for treatment/medication given, nor was I consulted. I now have to pay in R58923.96 of my pocket because of both Discovery and the hospital's inability to talk to each other. It has been an on going fight to get Discovery to pay as well as the hospital not doing what they were supposed to do. Needless to say my husband passed away on 25/6/2015 and I'm left with huge bills that should be covered by Discovery. Why don't they pay more attention to their patients instead of sponsorshop , credit cards, insurances and now the biggest joke, they are wanting to become a bank!!!!