GW
Gerhard W

1 reviews | Active since Oct 2012

20 Oct 2016, 09:13

Discovery will take money from savings with no permission more than once and give to some one else

<p>Discovery will take your money from savings account pay some one else then you have to phone back to find this out more than once this have happen.</p> <p>Then They will say this is how the system works and it is my responsibility to get sorted out over and over again.</p> <p>I wish I was not part of a group where I work where I have to use Discovery UCT.</p> <p>For 8 months now not one month went smoothly.</p> <p>They cannot phone me if there is a problem but they can take my money without permiision for that there is enough resources but not to let me know when there is a problem.</p> <p> </p>

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Replies (2)
Discovery Health
Discovery Health's reply20 Oct 2016, 09:51
Official

Dear vanwykgj1

We’ve noted your concerns and we’re investigating the matter.

We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply24 Oct 2016, 10:35
Official

Dear vanwykgj1

We have emailed you confirmation that this query has been resolved.

Please let us know if you have any questions.

Regards
Discovery Health Servicing Team