AS
Aru S

1 reviews | Active since Aug 2023

20 Oct 2023, 18:02

Discovery Will let you die before caring about your health

-5 Stars . Pathetic service they will leave clients to die before assisting its the 3rd time I have experienced issues with discovery , my wife was left for dead in hospital exactly 1 year ago , now they lie about a break in cover when there was never a break in cover make us sit on the phone for 55 minutes telling us she is transferring us to client care and hangs up . They will eat your money and lie to you just about anything under the sun . I have all the evidence and I will make sure I take legal action as I'm fed up for fighting with them for 1 entire year . They lie to consumers they voted SA's number 1 health provider , they have people working there who play with people's lives . It's disgusting that I've been with discovery since I was born and I now have to watch my wife die slowly unable to do anything due to discovery not being able to keep to their service level agreement . I have all call records, payments and correspondence with them aswell as doctors correspondence . Whatever you do make sure you go through all their document's before signing up.

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Replies (2)
Discovery Health
Discovery Health's reply23 Oct 2023, 06:57
Official
Dear Aru S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards
Discovery Health Servicing Team


Discovery Health
Discovery Health's reply23 Oct 2023, 12:14
Official
Dear Aru S

We have been in contact with you.
   
Regards
Discovery Health Servicing Team