Discovery "Well-Fund" is not what's promised

Item: Discovery Health
Rating: 1
Author: Quinton Henry-Taylor

Hi!

1/1/2023 received notification that "WellFund" is activated to our "Health Profile"

Went to see the - biotikinist- for a fitness, sport assessment, "WellFund paid the health assessment, and not the sport assessment" appearantly the e-mail was sent in "error"

I'm not happy at all, and at this moment 2023 is just one problem after another with Discovery. Fix the issue.

Helpful (0)

Replies (3)

Discovery Health's replyOfficial

29 Mar 2023, 07:19

Dear Quinton H

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply29 Mar 2023, 07:19

Official

Dear Quinton H

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

30 Mar 2023, 14:01

Dear Quinton T

Please check your emails for feedback from us.

Regards
Discovery Health Servicing Team

Discovery Health's reply30 Mar 2023, 14:01

Official

Dear Quinton T

Please check your emails for feedback from us.

Regards
Discovery Health Servicing Team

Quinton Henry-Taylor's updateReviewer Update

05 Apr 2023, 19:13

Hi,

Account is still not settled after numerous attempts to sort this out.

I received the activation of well fund, it's not my fault it was sent in error from Discovery, own up to your mistakes and pay the **** account.

The provider is waiting.

Quinton Henry-Taylor's update05 Apr 2023, 19:13

Reviewer Update