DB
Dee B

1 reviews | Active since Sept 2016

24 May 2020, 12:01

Discovery website now totally useless

I dont log in to the site often but did so today and found it absolutely awful. I struggle to find things like my 3 month claim history. I did the survey and when your stupid bot posed the question about how to improve your service, there was no way to put in my opinion - that the site is totally useless. Can't even find my savings balance any more.

0
Replies (2)
Discovery Health
Discovery Health's reply25 May 2020, 09:43
Official
Dear Dorothy B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team


Discovery Health
Discovery Health's reply25 May 2020, 11:38
Official
Dear Dorothy B

We have contacted you regarding your query.
Regards 
Discovery Health Servicing Team