DB
Dee B
1 reviews | Active since Sept 2016
24 May 2020, 12:01
Discovery website now totally useless
I dont log in to the site often but did so today and found it absolutely awful. I struggle to find things like my 3 month claim history. I did the survey and when your stupid bot posed the question about how to improve your service, there was no way to put in my opinion - that the site is totally useless. Can't even find my savings balance any more.
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
25 May 2020, 09:43Dear Dorothy B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply25 May 2020, 09:43
Official
Dear Dorothy B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
25 May 2020, 11:38Dear Dorothy B
We have contacted you regarding your query.
Regards
Discovery Health Servicing Team
We have contacted you regarding your query.
Regards
Discovery Health Servicing Team
Discovery Health's reply25 May 2020, 11:38
Official
Dear Dorothy B
We have contacted you regarding your query.
Regards
Discovery Health Servicing Team
We have contacted you regarding your query.
Regards
Discovery Health Servicing Team
