CV
Clive V

1 reviews | Active since Mar 2009

07 Dec 2020, 17:12

Discovery we all are aware of Covid-19, but that is no excuse for incompetence.

I have been trying to get hold of Discovery for a number of hours now, in order to get a comparison between their Classic Comprehensive and Executive plans. I tried phoning 3 times, each time after I had held on for about 10 minutes, I was "put through" to a voice mail which stated " You have reached ............? whose mail box is full. I then tried the WhatsApp system and their "contact me" system on their website with with no response either.

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Replies (2)
Discovery Health
Discovery Health's reply08 Dec 2020, 08:40
Official
Dear Clive

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply08 Dec 2020, 09:14
Official
Dear Clive
 
We have been in touch with you to answer your comments.
 
Regards
Discovery Health Servicing Team