Discovery wants me to beg for my claim to be paid

On Feb1 2016 I paid R2000 to a specialist. The next day I phoned Discovery to confirm the claim process, then submitted my claim. I was supposed to recieve a sms with reference after 4 hours, processing would take a day, after which I would receive the money. Nothing happened. I phoned again on 4, 8 and 9 Feb to inquire, every time I was told the R908 was not yet processed for an unknown reason. On 9 Feb the feedback was that I would receive my money in 72 hours! Why so long, especially since Discovery Finance didn't finalise the matter and I HAD TO DRIVE THE PAYOUT. DO NOT JOIN DISCOVERY, THEY WILL TRY EVERYTHING NOT TO PAY OUT YOUR MONEY AND EARN INTEREST ON YOUR MONEY! THERE IS ABSOLUTELY NO JUSTIFICATION FOR WHAT THEY ARE DOING! WHY MUST I BEG FOR THE MONEY TO BE RELEASED, WHICH IS LESS THAN 50% THAT I HAD TO PAY THE SPECIALIST?????