MK
Michelle K

1 reviews | Active since Jul 2018

09 Oct 2020, 13:33

Discovery Vitality

Do not join Discovery Vitality. All promises of the sun and the moon and the stars to join up. Promises of cash back of R750 if you join and then email sent to say that i have a 3 month payment holiday. Have not received even 1c. Installment deducted. I phone nearly every 2nd day and sent emails but to no avail. Today i phoned again to be told that the sales manager is busy with the matter. This is money that is being ****** from me. ***** actually, but still my matter is not urgent. I am starting on Hello Peter and will take this matter as high as possible. How many other innocent members are being taken for a ride. Promises but no deliveries. Struggling to even cancel membership, struggling to get my money back. Money that was not budget for. They even admitted to me telephonically that the sales person made a mistake but yet i am the the person that has to constantly call, email and beg for my money back. Liezl, Kelly, Eshwell and Zandile Boyce. Very disapointed.

0
Replies (3)
Discovery Health
Discovery Health's reply12 Oct 2020, 07:13
Official
Dear Michelle K

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team

Discovery Health
Discovery Health's reply12 Oct 2020, 15:00
Official
Dear Michelle K

We contacted you to discuss your concerns.

Regards Discovery Health Servicing Team
MK
Michelle K's update12 Oct 2020, 15:08
Reviewer Update
No you have not contacted me. Do not lie.