1 reviews | Active since Oct 2019
Discovery Vitality cancellation experiemnce
I asked to cancel my Vitality membership at a certain date because I'm moving overseas, but will still need it to a certain date (because of gym memberships and other perks I use). Discovery admitted it was their fault that it was cancelled prematurely. Because it was cancelled prematurely, I had to pay the full amount for Virgin Active (R1200) and now my gym cancellation fee is R3400 and not R500 (if I was on Vitality).
All in all, it was handled really badly and now I have asked to reinstate for this month, which I got told was possible and paid the monthly installment fee, now Im told it can only be reinstated next month when its useless to me.
Very unimpressed with Discovery Vitality and would not recommend to anyone who asks about it.
