CN
Charl N
1 reviews | Active since Apr 2022
02 Apr 2023, 11:26
Discovery Vitality
Discovery failed to record my fitness performance and points correctly an in process negatively impacted my rewards and statistics. Despite 4 Chat interactions, 2 live chats and a reference number to fix this, after two weeks they still has done nothing about it…seems like they are making use of “system/app glitches” to side step rewards and benefits to customer…be aware and check everything up is my advice… But in the mean time, I am still waiting…..
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
03 Apr 2023, 07:31Dear Charl V
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply03 Apr 2023, 07:31
Official
Dear Charl V
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
05 Apr 2023, 18:02Dear Charl V
Please check your emails for final feedback from us.
RegardsDiscovery Health Servicing Team
Please check your emails for final feedback from us.
RegardsDiscovery Health Servicing Team
Discovery Health's reply05 Apr 2023, 18:02
Official
Dear Charl V
Please check your emails for final feedback from us.
RegardsDiscovery Health Servicing Team
Please check your emails for final feedback from us.
RegardsDiscovery Health Servicing Team
