1 reviews | Active since Oct 2013
Discovery Vitality
I've been a Discovery client for a few years now and have never ever had an issue with service, I call in ask my question and get a resolution.
I recently decided to active Vitality as I am a very active person and get myself a discovery credit card as well, This way I could gym better and get rewarded for being healthy, I'm having a few issues, followed the process by calling in to get it resolved and then the hassle's started.
1. I cannot upload my S-Health data for my Vitality points after the last 2 updates of the app. 2. The application is extremely buggy when it comes to the vitality section. 3. I'm trying to update my banking details for my vitality rewards, I tried it multiple time's and it does not work, I have a discovery credit card in which it should pay into actually.
Its been a day or 2 now and I have still not received feedback on anything, I'm loosing out as I cannot upload my Samsung S health data or activate my gym booster benefit because of system and application failures.
Reference Numbers: Gym Booster Activation - ********** 318 Banking Details Updating - ********** 462 (This is the latest ref, I have 9 other refs as well) Discovery App Bugs - ********** 639
Please could someone look into these issues urgently.
Kind Regards
Michael
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
