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NM
Nonhlanhla M

1 reviews | Active since Jan 2019

11 Jan 2024, 06:56

Discovery Vitality ****

Discovery Vitality **** My heart is very sore with my experience with Discovery medical aid. even decided to cancel it after recovering that i have been assigned and paying for Vitality which i don't remember taking for years. how can pay for something that I'm not even using??? was i giving them my R350 just for free for them to enjoy??? when i call them this transferring me from department to department and dropped my call after 1hour 15 minutes without helping me their story doesnt add up, they working on speculations.. 3 Agents told me 4 different reasons for this... im very disappointed.... this is my second review and no one is saying anything... you are really ****ming me of my money

0
Replies (6)
Discovery Health
Discovery Health's reply11 Jan 2024, 09:38
Official
Dear Nonhlanhla M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply12 Jan 2024, 16:11
Official
Dear Nonhlanhla M

Please check your emails for final feedback from us.

Regards 
Discovery Health Servicing Team
NM
Nonhlanhla M's update30 Jan 2024, 10:35
Reviewer Update
There is no solution on that email except you saying you not getting hold of me.... call me on *** ask to speak to Nonhlanhla
NM
Nonhlanhla M's update30 Jan 2024, 10:44
Reviewer Update
You are not prepared to assist me and you are not going to assist me that i know
NM
Nonhlanhla M's update09 Feb 2024, 14:18
Reviewer Update
You are not prepared to assist me and you are not going to assist me that i know
Discovery Health
Discovery Health's reply23 Oct 2024, 18:25
Official
Dear Nonhlanhla M

We have been in contact with you.   

Regards 
Discovery Health Servicing Team