CG
Cindy G

1 reviews | Active since Jan 2014

08 Apr 2017, 03:46

Discovery uselss **** medical aid

<p>What I really do not understand is that I was on discovery less then 90 days but I am still not covered for my pregnancy even though the paper work sent was stated no waiting period even when pregnant and what really gets me I got auth for my birth at a netcare. Can you please tell me why I still needed a waiting period if I was told not to and wven though I was pregnant I was on your Medical on November and joind first of feb. when i spoke to the agentI specifically asked no waiting period and you can gladly take that phone call. This was a mistake form Discovered side and all answers I get sorry we made mistake by giving you auth and paying your gyni visit so you are sorry you made a mistake should you not pay for you mistake. I did not no laying to your members is just sorry a mistake</p>

0
Replies (3)
Discovery Health
Discovery Health's reply10 Apr 2017, 11:01
Official

Dear cindy-visser

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply11 Apr 2017, 10:25
Official

Dear cindy-visser

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

CG
Cindy G's update11 Apr 2017, 10:27
Reviewer Update

Thanks I will await for feedback