Discovery - Useless

It has been a month and a half since I app**** first, for me and my wife. Still not a member.

They keep answering my emails with "underwriting requirement outstanding" but is has been emailed already.

No bothers to help even if they say they will. Phoning is useless, as the operators don't really know how to help.

I keep emailing but same reply and no help.

I am so ****ing over this!