LK
Louis K

1 reviews | Active since May 2016

19 May 2025, 13:52

Discovery unwillingness to solve problems

Good day, Discovery's chronic devision must take a serious look into all the lies they are talking to us the customers, they are quickly to take your money but to rectify a claim takes forever and most of the time it is not done. Why must I go through this pain, can someone call me who can actually solve my problem...

0
Replies (5)
Discovery Health
Discovery Health's reply20 May 2025, 06:55
Official
Dear Louis K
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
LK
Louis K's update22 May 2025, 10:55
Reviewer Update
How long must I wait for a response, it has been 3 days already, pathetic!!
Discovery Health
Discovery Health's reply27 May 2025, 16:39
Official
Dear Louis K
 
Please check your emails for final feedback from us.  Regards Discovery Health Servicing Team
LK
Louis K's update11 Jun 2025, 13:08
Reviewer Update
Nothing is final with Discovery Health, this problem is still not resolved. Spoke to Kirsten Kinsey who disappeared now because she is not responding to my mails anymore and promised me she will get back to me. Please can someone call me that can actually solve my problem, I am so sick of lies and promises.
Discovery Health
Discovery Health's reply18 Jun 2025, 12:46
Official
Dear Louis K
 
Please check your emails for final feedback from us.  Regards Discovery Health Servicing Team