Discovery unwilling to pay out claim

<p>I don't understand why it always have to end with me posting here after struggeling to get my claim paid by Discovery Health. I have send my claim with 3 invoices attached and my EFT confirmation pdf to Discovery claims department 4 times allready but every time they tell me they can't find my invocies.</p> <p> </p> <p>I have been sending the same invoices from the same medical practitioner with the same layout for the whole year but now all of a sudden they can't get the requered information. Every time I get a reply stating the have the payment confirmation but no invoices attached. Sept and Oct claims worked so how cant the same thing now not work in Dec.</p> <p> </p> <p>It's almost like Discovery don't want to pay out MY OWN MONEY for a claim I have made. </p> <p>This is totally unacceptable as I have done more than requered to get the information to the claims department only to be told off because of missing information. </p> <p> </p> <p>It is almost like extorsion becuase of the false accusations of not receiving the information and keeping my own money from me.</p>