VE
Vries E

1 reviews | Active since Jul 2011

03 Nov 2020, 11:13

Discovery unwarranted rejection of diabetes medicine

To whom it may concern

My application via my Physician was not successful. You've stated in your rejection letter that you do not cover diabetes as a condition.

However the results and my physician confirmed that I have developed chronic diabetes, hence I've need my medicine every day for cholesterol and diabetes.

Recent test show that my cholesterol has dropped to 3.5 (5.5 previously) and sugar levels to 5 (26 previously).

Is this the price one pays for following a vigorous diet, exercise and taking you medicine. How do you make an assessment remotely on ones condition My medical aid plan cover chronic illnesses from diabetes. No other reasons were given

Does discovery encourage their clients/patients to developed unbearable conditions like type 1 diabetes and high cholesterol and discouraging a healthy lifestyle.

All relevant paper work has been filled in and applications lodged

Best regards Eustice ***

0
Replies (2)
Discovery Health
Discovery Health's reply03 Nov 2020, 11:41
Official
Dear Vries
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply04 Nov 2020, 13:13
Official
Dear Vries
 
Please check your emails for final feedback from us.
 
Regards 
Discovery Health Servicing Team