Discovery unfairly allocated my 2 claims from my servings instead of prescribed minimum benefit that they approved

Item: Discovery Health
Rating: 1
Author: Grace M

Discovery unfairly allocated my 2 claims from my servings instead of prescribed minimum benefit that they approved.i complained to them regarding the other claim and I was promised that it will be reversed from my savings yet this didn't happen.im now seating with a depleted medical savings due to Discovery Health inefficiency.

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Replies (2)

Discovery Health's replyOfficial

19 Jul 2021, 07:46

Dear Grace M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply19 Jul 2021, 07:46

Official

Dear Grace M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

21 Jul 2021, 12:57

Dear Grace M

We have been in touch with you to answer your comments.

Regards

Discovery Health Servicing Team

Discovery Health's reply21 Jul 2021, 12:57

Official

Dear Grace M

We have been in touch with you to answer your comments.

Regards

Discovery Health Servicing Team