JB
Jessica B

1 reviews | Active since Mar 2019

26 Mar 2019, 11:54

Discovery try avoid paying every last cent - do not use their scheme

Discovery try to get out of paying for every last cent. Although they claim they cover 8 antenatal visits, if you register your pregnancy after seeing the doctor (not sure how you'd know you were pregnant if you didn't see the doctor first?) they wont cover you for the visit plus ALL the tests, which you think that you're covered for. *******

0
Replies (3)
JB
Jessica B's update26 Mar 2019, 11:59
Reviewer Update
In addition, the whole process has been stressful and I've wasted A WHOLE DAY trying to figure out what I'm covered for and how much. There is only one specialist in my area who is fully booked and therefore whoever I choose to go with will require a copayment. Of course, Discovery cannot tell me what the copayment will be until i have to phone, find out the codes they use and then phone Discovery back to find out the amount they cover.
Discovery Health
Discovery Health's reply26 Mar 2019, 12:16
Official
 Dear *** 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards
 Discovery Health Servicing Team 
JB
Jessica B's update26 Mar 2019, 15:16
Reviewer Update
How are you possibly investigating the matter without contact details? I've spoken to at least 5 of your 'consultants' and have got nowhere......