Discovery to big to fail or to care

Item: Discovery Health
Rating: 1
Author: Shane D

Huawei and Discovery not syncing.

Discovery brokers, your call center and the Discovery Store cannot assist me with this issue.

I bought my Huawei Band 2 pro activity tracker together with the P20 Lite device when I joined Discovery in Jan 2019, specifically to track my activity and get to Diamond member status.

I am now of the firm belief that your company is deliberately sabotaging my ability to reach Diamond status so that you do not have to pay my cash back bonuses.

Is this accurate?

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

08 Mar 2019, 09:04

Dear shane-mc-duling

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply08 Mar 2019, 09:04

Official

Dear shane-mc-duling

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

13 Mar 2019, 13:22

Dear shane-mc-duling

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply13 Mar 2019, 13:22

Official

Dear shane-mc-duling

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team