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MIKE M

1 reviews | Active since Nov 2009

14 Dec 2022, 13:42

Discovery thinks that COVID has gone away

Discovery thinks that COVID has gone away and that we don't need vaccination boosters anymore. They told me their site is closed and i must go to clicks or dischem. Neither pharmacy chain offers vaccination bookings on their websites any longer. They didn't know what alternative was avaiable and who would pay. I know people who are currently down with COVID (and too sick to work, even from home). Why isn't Discovery taking this seriously

0
Replies (4)
Discovery Health
Discovery Health's reply15 Dec 2022, 06:31
Official
Dear Mike M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply19 Dec 2022, 12:46
Official
Dear Mike M

We have been in contact with you to discuss your concerns.
   Regards
Discovery Health Servicing Team
MM
MIKE M's update19 Dec 2022, 18:31
Reviewer Update
Discovery's staff could not even be bothered to read my concern - which was that their website tells me to go to the Clicks and Dischem sites to book a vaccination but neither of those systems are operative. I asked the agent who called me whether he had checked the websites - he confirmed that he had not bothered to do so. When I asked how I can find out, he suggested that I go to one of the shops and ask them. Is Discovery a professional organisation promoting better (preventative) health care or are they just pushing potential customers into their commercial partners' stores?

What a shocking performance!
Discovery Health
Discovery Health's reply19 Jan 2023, 10:08
Official
Dear Mike M

We have been in contact with you to address your concerns.
   Regards
Discovery Health Servicing Team