VM
Valdine M

1 reviews | Active since Oct 2018

30 Mar 2020, 19:25

Discovery - The Robin Wood's in the Medical/ ******/ ****s

Discovery Health is one of the biggest ****s out there in the the medical aid industry. Many years i was with Bonitas and they never made me feel so u humiliated and disrespected to point where i literally burst out in tears in public when i received the cslled from s very cold and heartleast lady who didn,t care to listen to me. i.ved her asked her. she promed to call me bsck me bsck in sn hour(A stupid me i gave the the benefit of the doubt) shst did i suspect, works for Discovery after alI. I guess being unprofessional, a **** a manipulator are some of the qualities they require when there. I have seen and heard of big companies ******** especially "the poor and middle lass because that have no money money to take them to court. I've been a Discovery and Vitally member for so many and now this SIES ON YOU Discovery!

February 2020 February 2020 I suffered A severe headache that caused the left side from my face down to my foot to be lame until today. The doctor at Garden City Clinic diagnosed me with "'CVA' In simple English I had a stroke and I can still not use the left side of my body.

I had so many doctor's who looked after but the doctor's who discharged me gave me a script to get some that cost +-R2500 this script is for a year R2500x12 for A year totals to R30000, that is a deposit for a car or house which I can't afford and only discovered this while sitting in the queue at click to collect my medications as my doctor has app**** for them as chronic. The rude ,compassionate-less, sole-less, cold **** that'ts just when the called to tell me because my medical aid has been cancelled, she never called in the hour that sh promised . As much I tried to explain to that i'm st pharmacy she immediately blocked clicks to give me my medication and I paid +-R2500 in cash.

Another medical condition was discovered while in hospital and i needed to go see the gynecologist and my appointment was for the 26/03/2020 but could not go because I never received the authorisation number since my member is cancelled

What does my current diagnosis have in common in have with a stroke? Until today I do not know what i was diagnosed with in 2015 because i fell asleep and woke up in hospital and when i woke up and could come too they moved me to psychological ward for the last few days of of my recovery

I have am submitting my request to CMS (Council for Medical Schemes) and the Ombudsman for medical schemes. If need be will most definitely find lawyers who would love to take a case like this a Pro Bono since there many people who just let this slide. i for one am willing to sell my house or car pay a lawyer to prove that you are a **** and you are the Robin Woods in the medical aid industry

I am almost sold on the idea the idea that Discovery **** idiots like myself but that will be discovered when Carte Blancche will do am investigation while I will continue to make the necessary noise on social like Twitter; Facebook/ download video's on Instagram and on radio channels because i believe talk Radio 702,/ 947/ Metro FM/Jacaranda just to name a few will have many people taking on their morning and afternoon soon

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Replies (1)
Discovery Health
Discovery Health's reply31 Mar 2020, 07:38
Official
 
Dear Valdine M 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards
Discovery Health Servicing Team