RR
Ryan R

1 reviews | Active since Nov 2014

03 Apr 2023, 09:26

Discovery, the lies we say!!

I closed my account on the 30th of November 2022. When I closed the account, the person I was dealing with told me that the Medical Aid Savings balance would be deposited into my account after four months. That would have been 1st April 2023. Not only has the money not been paid to me, Discovery say it will only be paid into my account on the 8th, because of their processes! This means they make another week worth of interest on my money and I can do nothing about it. I needed the funds to close my overdraft and become debt free and now I have to pay another months bank fees. Discovery, I am so glad I am done with you!!!!!!!!!

0
Replies (5)
Discovery Health
Discovery Health's reply03 Apr 2023, 10:56
Official
Dear Ryan

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply03 Apr 2023, 14:04
Official
Dear Ryan

We have been in contact with you.

Regards Discovery Health Servicing Team
RR
Ryan R's update03 Apr 2023, 14:11
Reviewer Update
Dear Discovery

Telling me that you are not going to help me is not fixing the problem. You made a mistake and now I am having to pay for it, not you. TO ALL WHO ARE EVEN THINKING ABOUT USING DISCOVERY FOR ANYTHING, DON'T!!!!!!!!!!!!!!!
Discovery Health
Discovery Health's reply06 Apr 2023, 16:29
Official
Dear Ryan

We apologise for the inconvenience that was caused.
Regards Discovery Health Servicing Team
RR
Ryan R's update11 Apr 2023, 21:35
Reviewer Update
And guess what, they **** to me again!! Time to go the police and lay a charge of theft!!!